Revamped Product Development Process
From Strategy to Execution
Product Council NEW
Define Guiding Principles
Assign
Discovery OwnersTeam members responsible for investigating and validating
feature requests
Brainstorm the Solution and
Acceptance CriteriaConditions that a solution must satisfy to be accepted
of the
Work PackageA structured document containing requirements, solutions, and
acceptance criteria
Approve
Work PackagesA structured document containing requirements, solutions, and
acceptance criteria
Replaces
CS Tech CallA recurring meeting between Customer Success and Tech teams to
discuss feature requests
Slot
Work PackagesA structured document containing requirements, solutions, and
acceptance criteria
to
Work CyclesDefined periods of time for development or delivery of
work
Live Example: Asset Tracker Feature Journey
🎭 Interactive Simulation - Watch how ideas flow through Product
Council
Click on any stage card below to see the
detailed role-play story for that step in the Product Council
process.
Dec 2025
Annual Strategy
Aligned
Jan 9
Validate Request
Accepted
Jan 28
Sign off Work Package
Approved
End of Jan 2026
Product
Roadmapping
Engineering-Owned Development Process
From Intake to Production Monitoring
Effective Immediately
Engineering Workflow
Product Intake & Tracking
Bugs , Enhancements , Feature Requests, Sparks
Discovery & brainstorming with
Feature Champion
Product owner responsible for feature requirements and
validation
for
Product Council
A cross-functional forum where key stakeholders review
priorities, evaluate proposals, and make decisions on product
direction.
Auto-created Fizzy cards for bugs and task tracking
Discord automation for updates and actions
Build + Test + Deploy Ready
Onboarding New Team Member in Tech