Assign Discovery OwnersTeam members responsible for investigating and validating feature requests
Brainstorm the Solution and Acceptance CriteriaConditions that a solution must satisfy to be accepted of the Work PackageA structured document containing requirements, solutions, and acceptance criteria
Approve Work PackagesA structured document containing requirements, solutions, and acceptance criteria
Replaces CS Tech CallA recurring meeting between Customer Success and Tech teams to discuss feature requests
Slot Work PackagesA structured document containing requirements, solutions, and acceptance criteria to Work CyclesDefined periods of time for development or delivery of work